Services
ECS Main Priority: Commitment to Customer Satisfaction and Delivering the Highest Standards of Service
The main strong points that make E.C.S. srl a trustworthy and believable organization and ensure the highest degree of efficiency and flexibility are as follows:
At ECS Export, we understand that every customer has unique needs. That’s why our service offerings are designed to provide personalized, efficient, and reliable solutions that make high-quality industrial spare parts accessible worldwide.
Active Clients Worldwide We serve a growing portfolio of international customers
Spare Parts Delivered Annually From Europe to the world
Repeat Customers Rate
Fast and Cost-Effective Shipping
Thanks to strong partnerships with leading international freight forwarders, we provide fast, reliable, and competitively priced shipping solutions worldwide.
Whether by air, sea, or road, we arrange shipments as LCL (Less than Container Load) or FCL (Full Container Load), tailored to each client’s needs.
Additionally, our after-sales service manages all necessary shipping documentation — including Bills of Lading, AWB, CMR, EUR1, Certificates of Origin, and Certificates of Conformity — to facilitate customs clearance and timely delivery.
Tailored Labeling and Documentation
Our extensive experience in international trade enables us to expertly manage labeling and packaging specifications required by different countries. We customize labels, boxes, and packages to meet both customer needs and customs authorities’ demands, ensuring smooth and efficient customs clearance.
Quality Control with RFID Technology
We utilize advanced RFID technology to monitor and control all inventory in our warehouse. This automated system allows us to accurately identify and track each item, ensuring optimal stock management, reducing errors, and increasing transparency for our customers.
Customized Packaging Solutions
Flexibility is one of our core values. Upon arrival at our warehouse, all goods undergo strict quality and quantity checks to ensure order accuracy. We then repackage spare parts using wooden, fumigated, or plywood pallets to optimize volume and reduce shipping costs.
Our packaging is durable and secure: delicate items, such as rubber parts, are protected in special bags, and heavy-duty boxes are used to guarantee the integrity of the shipment throughout transit.
We also offer customized labeling according to customer requirements and customs regulations to prevent delays at customs.
Solutions for Obsolete and Discontinued Parts
When spare parts are no longer available on the market, ECS Export becomes your trusted partner in finding alternatives.
We don’t manufacture components, but we leverage a wide network of suppliers and remanufacturing specialists to help you locate, refurbish, or replace obsolete items — ensuring your machinery keeps running without costly interruptions.
Our mission is to find a solution, even when the part seems impossible to find.
